Samsung Android Device Manager Password Fail

My mother recently lost her phone and I immediately helped her remotely lock it with Android Device Manager using a 17 character password (yeah, that's an odd length for a password but it ended up that way). To our surprise the phone showed up at home as phones often do but unfortunately the phone could no longer be unlocked. Android Device Manager allowed us to set a 17 character password, but Samsung limited the input of the lock screen password to 16 characters, we had one character too many.
Nabil Jamaleddine | 2016-11-30 #android #samsung #android device manager #fail